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FAQ

Answers to common questions

A few quick answers about products, orders, delivery and returns.

Can I return an item?

Yes. Eligible products can be returned within 30 days of delivery. Please contact support before sending an item back.

How do I track my order?

When tracking is available, it is provided with your shipment information. You can also contact support with your order number.

How long does shipping take?

Delivery time depends on the destination and carrier. Your shipment information will contain the latest available details.

Are the products responsibly sourced?

We aim for clear sourcing information and prefer suppliers and materials that meet our quality standards.

How can I contact Amana Store?

Use our Contact page and include your order number when your question is about an existing order.